All custom itinerary design begins with a complimentary 15 minute chat to better understand your travel needs and preferences.
If we determine that our services are a good match for your requests, we will send you our free Initial Planner as an official invitation to move forward.
We take our time and carefully go through every single detail - and question! - you’ve submitted.
We’ll follow up with you if we need any clarification or additional details so we can ensure our services are the perfect match for your needs.
Best part: there is no cost for this review!
Curating & collaborating every step of the way
Getting to know you...
Understanding your dream trip...
Next up, we begin to draft your one-of-a kind itinerary, based on all of the information and feedback we've gathered from you thus far.
This overview serves as your first look at your upcoming trip. All that's required to begin this stage is a small $500.00 per person deposit.
Again, that's not a separate fee - the full amount is applied against the total trip cost.
Exchanging expertise & ideas...
In this dual discovery session, we share all of our ideas for your itinerary. Essentially, our first draft of bringing your wishlist to life.
We highly encourage your feedback and carefully consider every single detail as we move forward with a full official draft.
This exciting session lasts 60 minutes. The cost is $280.00 and acts as your first deposit (that means it's applied in full against the final balance of the trip - not a separate fee!)
Crafting your dreams, day by day...
Before you know it, a gorgeous, easy to navigate itinerary arrives in your inbox.
Starting with your departing flight and including every element after. It's colorful, packed with information, and easy to navigate in a day-by-day format.
You also receive a comprehensive, detailed quote guaranteed to be in line with your proposed budget, as well as any additional options you may want to consider.
Your second hour length call with an expert is scheduled at your convenience to review this itinerary in as much detail as you desire.
Once again, your feedback is welcome as are any requests for modification.
Your next payment on the trip tells us that it's time to finalize these amazing plans!
Exchanging expertise & ideas...
As the last step, you will receive a Final Proposal containing your updated Itinerary and summary of payments. You will also receive a complimentary travel insurance quote.
A simple electronic signature is all that is needed to accept and finalize your part of this incredible custom itinerary design process.
And while you know that there's so much to do to ensure your travel experience is perfectly seamless, effortlessly enjoyable, and utterly unforgettable...
You can rest assured that none of that now rests on your shoulders.
We will handle each and every aspect for you: bookings, all reservations, all pre-paid payments, & the list goes on!
Once payment has been made in full, you will receive access to our extensive Resource Library.
This incredible collection of articles written by our founder and leading Italian travel expert, Liana Campanella, covers everything from currency exchange to cultural norms to packing tips.
It is available exclusively to our custom planning clients and serves to prepare even the savviest of travelers!
Prior to departure, we welcome you to schedule a fourth 60 minute call to review any last minute questions you may have about anything at all: part of your itinerary or the broader scope of your overall travels.
You are not required to schedule this call, but we certainly want to offer everything we can to ensure you are comfortable, confident, and most of all, truly excited to begin your trip of a lifetime!
And what about that third, full hour of time we've built in for you?
Schedule it as you need it, if you need it.
Many of our clients don't - simply because they feel so well prepared along the way with all of our personalized attention and resources.
Still, it's there if you need it and can be applied via e-mails or phone calls to discuss anything you have questions about once the itinerary has been accepted.